![]() ![]() GTMail proved itself a cost-effective solution on a per vessel basis and its compression and filtering functions mean that today email management is both simple and efficient. “We originally chose GTMail because we wanted a maritime-specific solution that gave us the compression we needed to reduce the size of messages and save on data usage, as there was a lot more sensitivity about the cost of communications back then,” Jenkins explains. ![]() MOL has a long and successful relationship with GTMaritime but the need for reliability meant they had to be sure the new system could deliver first time around. Jenkins says the decision to move onto the new platform was not taken lightly. For more than a decade, its GTMail program has formed the backbone of MOL’s vessel communications, a relationship that has been strengthened as the shipmanager has migrated onto the new GTMailPlus platform. ![]() Key to keeping MOL’s vessels in touch with shore is specialist maritime software provider GTMaritime. For example, if there is a problem with the satcoms we can assist in making sure the ship receives its chart corrections by creating a ‘workaround’ so the master will still have the navigation data he needs,” he adds. ![]() “The requests we get are varied and many relate directly to the safety of the vessel. That could be a query on the vessel’s administration systems or it could be ship-specific software such as programs for navigation, dry docking, loading or logging data about the vessel’s performance. “Our day to day role is assisting the master and the chief engineer when they come to us with questions and problems about their IT hardware and software,” explains MOL’s Jack Jenkins. In challenging market conditions, the job of keeping its vessels connected around the clock falls to the company’s dedicated Vessel IT Engineers. Its London-based subsidiary, MOL Tankship Europe is responsible for managing 23 vessels from 60,000dwt up to VLCC-size, with more tonnage due to be added by the end of 2016. MOL Tankship Management is one of shipping’s best-known managers of tanker tonnage, trusted to look after the operations of 60 ships on a global basis. ![]()
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